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[Resolved]How to open a pop-up to summarize a ticket?
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gsc
Thu Feb 04 2010, 02:10AM
gsc
Registered Member #5438
Joined: Fri Jan 15 2010, 07:42AM
Posts: 15
 Hi all!

I want to display a pop-up that summarize the new request created by an employee when he click on the Save button.

Actually, I want to display in a new window what the employee can get by clicking on "Request $args.ref_num created. Click here to view."

I don't know how to do that... Any advice?

Thank you experts!


[ Edited Tue Mar 02 2010, 07:57AM ]
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gsc
Thu Feb 04 2010, 07:14AM
gsc
Registered Member #5438
Joined: Fri Jan 15 2010, 07:42AM
Posts: 15
 I'm trying something like that, but it's not working :

var query_str_cr = cfgCgi + "?SID=" + cfgSID + "+FID=" + cfgFID + "+OP=SHOW_DETAIL+PERSID=cr:$args.id";
ImgBtnCreate("btnSave", "Save[S]", "cacheTicket();call_save();popupWithURL('\" + query_str_cr + \"', '1');", "defer", 120);

(I wrote those lines in detail_cr.htmpl, employee interface)

[ Edited Thu Feb 04 2010, 07:14AM ]
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gsc
Tue Mar 02 2010, 07:57AM
gsc
Registered Member #5438
Joined: Fri Jan 15 2010, 07:42AM
Posts: 15
 Finally, my boss decided to only display a javascript pop-up, so that was easier to do for me.

[ Edited Tue Mar 02 2010, 07:57AM ]
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