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NKM
Fri Feb 05 2010, 03:50AM
L!HK!N

Registered Member #3733
Joined: Thu May 08 2008, 06:42AM
Posts: 396
Hi,

We are following Architecture.
We have two Server.
DB Server : - Windows 2008, MS-SQL 2005 32 bit.
Application Server : - Windows 2003

We are installing remote component of Service Desk on DB server. It is giving us a following error.

The program or feature "\??\E:\CA SDM DVD1 (F)\DVD1 CA Service Desk Manager, r12.1 for Windows(1 of 2)\CASD.nt\java\jre\bin\javaw.exe"
cannot start or run due to incompatibility with 64-bit version of Windows.
Please contact the software vendor to ask if a 64-bit Windows compatible version is available.

Please suggest...


Cheers...!!!
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NKM
Fri Feb 05 2010, 03:51AM
L!HK!N

Registered Member #3733
Joined: Thu May 08 2008, 06:42AM
Posts: 396
Please see the attached error..
[br]<div class='spacer'>[ image disabled ]</div>


Cheers...!!!
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NKM
Thu Feb 11 2010, 01:15AM
L!HK!N

Registered Member #3733
Joined: Thu May 08 2008, 06:42AM
Posts: 396
This is resolved...

Cheers...!!!
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